KepFai
● LiveAI chatbot that helps close sales and serves customers 24/7 on LINE, Facebook Messenger and your website — and auto-saves LINE chat files to your own storage.
Standards & Compliance
- Built on SOC 2 Type II and ISO/IEC 27001:2022 / 27018-certified cloud infrastructure (Cloudflare global edge)
- PDPA-ready — consent management, append-only audit trail, configurable data retention
- Passwordless + MFA authentication (email magic link · TOTP)
- Fully bilingual Thai / English
- Serverless edge architecture — no fixed-server concurrency ceiling
- Optional Thailand data-residency deployment — sensitive data on ISO/IEC 27001 / 27017 / 27018-certified in-country cloud (AWS ap-southeast-7 or GDCC, the Thai government cloud)
Frequently asked questions
What does KepFai do?
Two jobs inside the chats your business already uses. An AI assistant answers customers on LINE, Facebook Messenger and your website 24/7 — from your own knowledge base, in your brand's voice — and hands the chat to your team when a person is needed. And every photo, video, voice clip and file shared in the LINE chats you approve is saved automatically to storage you own — Google Drive, OneDrive, a NAS or cloud — before LINE's expiry deletes it.
Can KepFai's AI help close sales?
Yes. It answers product, price and availability questions from your knowledge base the moment they arrive — day or night — so buyers are not lost to a slow reply. When a customer asks for a person, or uses a trigger word you choose, the chat is handed to your team with the full history and a staff alert, so they can close the sale.
Can my team take over a chat?
Yes. A web console shows every conversation with its full history. Staff reply with text and images, use saved reply templates, and can let the AI draft a reply to review before sending. Insights show which questions the AI could not answer, so the knowledge base keeps getting better.
Who controls the data?
You do. Files land in your own Google Drive, OneDrive, NAS or cloud bucket; each business gets its own KepFai deployment under its own brand, and the AI runs on your own API key with the provider you choose. KepFai is PDPA-ready with consent management, an append-only audit trail and configurable retention.
Is KepFai available now?
Yes — KepFai is live at kepfai.com, bilingual Thai/English. TecTony sets it up for each business on its own brand.